customers

Today you could definately tell we are getting near Christmas. I work on what we call front of house, which is where we sort out any customer problems, goods returns and registrations.
Let me help you out a bit i work for a large wholesalers called Makro in England and Metro in other countries, Well every 2 weeks we have what we call a makro mail , This is a magazine with all special offers in it, at even more discounted prices.
It seemed today that the devil has just been unleashed in very irate customers, unfortunately suppliers let us down or people just get there too late and either the goods have sold out or not been delivered.You would think from grown- ups that being totally rude and abusive would not happen ,but boy did we get it today. it seems a sad day when people feel that they have to swear at you when you don't have what they want, and the more you stay calm and try and help them the worse they seem to get.
I have decided that people should start their Christmas shopping earlier and then think of the poor people like me that have to put up with them ,When what they want isn't in stock.
So to end up please spare a thought for the staff at Christmas who are just trying to do their job.